(NAPA, CA – March 28, 2018) – AUL Corp. (AUL) the nation’s premier vehicle service contracts (VSC) administrator, has appointed Jose Fleites to the position of Chief Information Officer, announced Jimmy Atkinson, President and CEO of AUL. Mr. Fleites will operate from the firm’s headquarters in Napa, CA, beginning March 15th, bringing more than 25 years of information systems experience to the newly established position.
“Having worked on the same leadership team with Jose for several years at Assurant, I have a solid grasp of his tremendous knowledge and experience. As AUL continues to expand its customer base, Jose’s global experience provides the leadership required to deliver outstanding solutions to partner agents and dealerships across the country,” stated Atkinson.
Leveraging his experience from the start, Fleites will spearhead the launch of a new underwriting system that will increase workflow efficiencies and reduce costs when issuing new policies and processing claims. Fleites will also oversee the development and implementation of a new Customer Relationship Management (CRM) system to enhance AUL’s already market leading customer experience and expand the firm’s sales capabilities and bandwidth. “Having implemented similar systems to great success, Jose is perfectly positioned to ensure AUL stays on the leading edge of the VSC industry,” added Atkinson.
Prior to AUL, Fleites was Vice President Strategic Initiatives at a leading VSC and GAP Waiver provider, where he successfully orchestrated a reorganization of operations that reduced costs by 20% and implemented new workforce management software that reduced employee turnover by 50%. Previous positions include GLOBAL CIO of Aon Affinity, and a nearly 20-year career with Assurant, a global provider of vehicle and other service contracts, the final six as Vice President Information Technology and Operations.
“Jose is a strong leader who thinks strategically and works extremely well with people at all levels. An excellent communicator who truly cares for people, Jose fits very well with our culture at AUL, and we couldn’t be more pleased to have him aboard,” concluded Atkinson.
About AUL Corp.
AUL Corp. founded the national used car service contract industry in 1990 with its still-famous Any Year, Any Mileage® vehicle service contract. AUL continues leading its industry and is the only provider of its type authorized to conduct business in all 50 states. AUL enjoys a long relationship with its underwriters, who hold an A.M. Best rating of "A" Excellent. AUL Corp. also enjoys the longest-term relationships in the industry with its agent and dealer clients, as verified by independent third-party research. AUL's mission is to be the premier service contract administrator in America by any quantifiable measurement of business activity. To find out more, please visit www.aulcorp.com.