AUL Online Claims

Privacy Policy

© 2009 Associates Underwriting Limited, L.L.C. All rights reserved.

The Administrator is committed to respecting your privacy rights. Accordingly, the Administrator maintains a firm policy of secrecy concerning its customer records-just as you would expect from a responsible company. The Administrator restricts access to your file to authorized personnel and applies numerous security measures to ensure that information included in it is not used by improper people or for improper purposes. The Administrator discloses your nonpublic personal information only in limited circumstances where doing so is necessary to serve you better.

The Administrator may share nonpublic personal information with its affiliates. In addition, while you are a customer, the Administrator may share certain nonpublic personal information, such as your name, address, telephone number, Vehicle description, and finance contract terms, with other companies that perform services for the Administrator. For example, the Administrator may disclose this information to another company that facilitates the renewal of your contract, if you should choose to renew. Furthermore, the Administrator may share certain nonpublic personal information to determine eligibility, to process claims, or to otherwise fulfill its duties under its Vehicle service contracts. The Administrator never discloses any nonpublic personal information concerning former customers and other non-customers with nonaffiliated third parties. If you object to the Administrator sharing nonpublic personal information in this limited manner, or if you have any questions concerning this Privacy Policy, please contact the Administrator at (800) 826-3207.

The Administrator collects nonpublic personal information about the Service Contract Holder from information that the Administrator receives from the Issuing Dealer or the Service Contract Holder on applications or other forms. The Administrator does not disclose any nonpublic personal information about the Service Contract Holder to anyone, except as permitted by law. The Administrator restricts access to nonpublic personal information about the Service Contract Holder to those employees of the Administrator that need to know that information to provide products and services to you. The Administrator maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard the Service Contract Holder’s nonpublic personal information.