© 2017 Associates Underwriting Limited, L.L.C. All rights reserved.
We collect information from you when you use our websites or services. For example, we may collect your name, address, telephone number, email address, and details about your vehicle. We may also collect information about your claims, as well as information that we receive from dealers, agents, or others who sell AUL’s vehicle service contracts and information you provide on vehicle service applications or other forms.
AUL may use your information to determine your eligibility for certain products, process claims, and fulfill its duties under its vehicle service contracts. AUL may also use your information to personalize and improve its services, communicate with you, and/or respond to your requests for information about AUL’s products, services, offers, or promotions.
AUL restricts access to your information to authorized AUL personnel and applies commercially reasonable security measures to ensure that your information is not used by unauthorized people or for improper purposes. However, AUL may disclose your information to its partners and affiliates where doing so would assist AUL in serving you better. For example, if you choose to renew your AUL vehicle service contract, AUL may disclose your contact information, vehicle information, and vehicle service contract and finance contract terms to an affiliate that facilitates contract renewal. AUL will never share your information with nonaffiliated third parties unless AUL believes it reasonably necessary to comply with the law or a court order or to protect the rights of AUL, AUL’s employees, AUL’s customers, or others.