AUL Online Claims
With AUL as a partner we never have to apologize to our customers. The service we receive from claims to sales is second to none.
Shelton Green
Independent Agent
I have 30 plus years of experience in the car business. About half of this in retail as Finance or Sales manager and the most recent half as a Finance Rep and General Agent in 8 states. AUL is the finest service contract company I have ever worked with. The product line is as good as the industry gets and better coverage and longer coverage on higher mileage is simply the best in this industry. The service and communication is outstanding on every level from claims, customer experience, and dealership experience. If you are looking for a win-win, customer satisfaction and dealership satisfaction from a provider then you must take the time to look at AUL closer and you will be very glad that you did.
David Sapin
Independent Agent
One of the best things I've done in my life was respond to an advertisement in the back pages of Automotive News in January of 1993. The CEO Luis Nieves is wonderful man who has built a company of committed dedicated employees and agents - It just doesn't get any better than this! Our Agency is solicited weekly by other VSC Administrators, it's very funny when they ask who our primary provider is and I respond, "AUL!" There is usually a long pause on the other end of the line, least to say it's a very brief call ended by "Thanks for the call, but we're really happy with AUL!
Jim Bangert
Independent Agent
Now in my twelfth year in the service contract industry if I could change just one thing it would be to have spent all twelve years as an AUL agent. AUL's passion to be absolutely the best Service Contract Company is incredible as it clearly shines through their products, their philosophies, their staff and their compassion towards their Agents, Dealers, and Contract Holders.
Chad Weaver
Independent Agent

Claims

It’s simple - we pay claims! Unlike others in the industry who look for reasons to deny, we look for ways to get your customers back on the road. We consider our Agents partners and we keep them involved in all aspects of the claims process. In order to maintain that level of transparency; customized reporting and live claims data is always available on our website. We understand the importance of meaningful relationships and we are here to give you the tools and knowledge to continue that. Maybe that's why we have the longest quality agent and dealer relationships in the industry